New Research Report
Independent Benchmark Evaluation -2025 Edition
Report objectives:
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Evaluate Service Parts Management (SPM) Software Vendors Against Defined Criteria
– Assess vendors based on pre-loaded feature-functionality requirements, AI/ML integration, and organizational capabilities. -
Identify and Analyze AI/ML Innovations in SPM Solutions
– Examine how vendors are incorporating artificial intelligence and machine learning into their platforms, focusing on innovation, automation, and decision support improvements. -
Benchmark Vendor Capabilities Against a Best-in-Class Standard
– Compare each vendor’s solution against a high-performing SPM benchmark to identify functional gaps, strengths, and differentiators in areas such as forecasting, inventory optimization, and service lifecycle support.
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Servitization, Circular Economy, and a tsunami of technological innovations have placed even greater pressure on Service Leaders and Supply Chain Managers to be as effective as possible when it comes to forecasting, managing, and ordering spare parts. This report will help service supply professionals understand the software options that are available to them”
- Michael Blumberg, President, Blumberg Advisory Group, Inc.
